Reference

How Our Legal Terms Protect Your Account

These terms set out how 808skor operates, what governs your account relationship with us, and where access is permitted under local law.

Jurisdiction-dependent accessDANA, OVO, GoPay account contextAccount eligibility rulesData handling commitmentsPolicy contact available
808skor How Our Legal Terms Protect Your Account
HOW WE HANDLE THIS

Data, Cookies, Security and Your Rights

We handle account data strictly for the purpose it was collected — running your account, processing wallet transactions, and meeting any compliance obligations that apply in eligible regions. Here is how each area works in practice.

Data Retention Account records are kept for as long as your account is active plus any period required under applicable regulations. You can request a summary of what we hold by contacting us through the Help Centre.
Cookies and Tracking We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences in your browser settings; some site features may behave differently if session cookies are blocked.
Account Security Login sessions are protected with OTP verification sent to your registered number. If you notice a session you did not start, use the account security page to end all active sessions and update your credentials immediately.
Requesting Changes To correct, update, or request deletion of personal data, submit a request via email or the Help Centre. Include your registered DANA, OVO, or GoPay wallet number so we can verify the account before acting on the request.
LEGAL CONTACT PATHS

Reaching Us on Policy Matters

If you have a question about how a specific clause applies to your account, or you want to request a change to the personal data we hold, our support team handles legal and policy queries directly. Use the channel that works for you — we aim to respond to policy-related requests within a clear window, and account data requests are treated with priority handling.

Live Chat Open the chat widget from any page inside your account dashboard. Policy and data queries are flagged separately from general account support so they reach the right team.
Email Support Send detailed policy or data requests by email. Include your registered wallet number — DANA, OVO, or GoPay — so we can match the request to your account record.
Account Help Centre The Help Centre inside your account contains a dedicated Legal and Privacy section where you can submit a formal data access or correction request without contacting support directly.

Common Questions About Our Legal Terms

These are the questions we hear most often about how our legal terms work, what rights you have, and how to act on them. If your question is not here, the Help Centre and email support paths are both open.

Access depends on your local law and the region you connect from. We do not provide a legal opinion on your behalf — check your local rules before opening an account.

We collect the details you provide at registration: your name, contact number, and the wallet identifier — DANA, OVO, or GoPay — you link to the account. This is used to operate and verify your account.

Yes. Submit a deletion request through the Help Centre or by email, including your registered wallet number. We will confirm what can be removed and what must be retained under applicable rules.

Send a correction request by email or through the Help Centre. Attach a copy of the relevant document if the change involves your name or wallet details, so we can verify the update before applying it.

Account records are retained for the period required under applicable regulations after closure. You can request a summary of the retention period by contacting support with your account details.

Updated terms are posted on this page with the revision date noted. Continuing to use your account after a change is posted counts as acceptance of the updated terms.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.