Reference

Terms and Conditions That Govern Your Account

These terms set out how your 808skor account works — what you agree to when you register, how your wallet transactions are handled through DANA, OVO, or GoPay, and what happens if something needs to be disputed.

Account eligibility appliesDANA, OVO, GoPay wallet rules includedDispute process clearly definedRegion and local law dependentUpdates notified via account

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What These Terms Actually Cover

808skor Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account with us, you confirm you have read and agreed to these terms in full. Your account is personal and non-transferable — sharing login credentials or accessing the platform on behalf of another person is not permitted. All deposits and withdrawals processed through

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DANA, OVO, or GoPay are subject to the transaction rules of the respective wallet provider, alongside our own internal verification steps. We verify your wallet ownership before any withdrawal is processed; this protects you against unauthorised use of your account. If your registered wallet — say
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your OVO or GoPay account — does not match the name on your 808skor profile, we will pause the withdrawal and contact you directly to resolve it. Misuse of promotional credits, attempts to manipulate session outcomes, or creating duplicate accounts are all grounds for account suspension.
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We may update these terms at any time; when we do, we will notify you through your registered account or via the contact email you provided. Continued use of your account after a terms update counts as acceptance of the revised terms. For players in Palembang
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and elsewhere across Indonesia, these terms apply equally regardless of which device or local wallet you use to access the lobby.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear or you want to raise a concern about your account status, wallet verification, or a transaction dispute, our support team is reachable through the channels below. We handle terms-related queries separately from general account help so your issue reaches the right team faster.

Live Chat Support Open the chat widget inside your account dashboard. Use this for urgent terms queries, wallet verification holds, or account suspension notices that need a quick response.

Email Support Send your terms or dispute query to our support email listed in the account help section. Include your registered wallet type — DANA, OVO, or GoPay — for faster routing.

Account Help Centre The help centre inside your account covers common terms questions around withdrawals, wallet name mismatches, and what triggers an account review. Check there first.

HOW WE HANDLE THIS

Our Approach to Account Security and Policy

We take account security and policy compliance seriously because your wallet data and session history sit inside your 808skor profile. Here is how we manage the areas that matter most under these terms.

Wallet Data Handling Your DANA, OVO, or GoPay details are stored under encryption and never shared with third parties outside of the payment processing step. We do not retain full wallet credentials on our servers.

Account Security Steps Every login triggers an OTP verification to your registered mobile number. If you notice login activity you do not recognise, use the account lock option and contact support immediately.

Data Retention Policy We keep your account records for as long as your account is active and for a defined period after closure, as required under applicable regulations. You can request a summary of held data via support email.

Requesting Terms Changes If you believe a term has been applied incorrectly to your account, submit a formal dispute via email. We review each case individually and respond within the timeframe stated in your dispute acknowledgement.

Common Questions About These Terms

These are the questions we hear most often when players want to understand what they agreed to and what their rights are under these terms.

Yes. Whether you deposit through DANA, OVO, or GoPay, the same account terms apply. Each wallet also carries its own provider rules, which run alongside ours.

We will pause your withdrawal and reach out via your registered contact. Resolve the name mismatch by verifying your wallet ownership through our support team before processing resumes.

No. These terms allow one account per person. Duplicate accounts are flagged during verification and may result in all associated accounts being suspended pending review.

We notify you through your registered account or email when terms change. Continuing to use your account after the notification counts as acceptance of the updated version.

Send a data request to our support email listed in the help centre. Include your account ID and registered wallet type so we can locate your records and respond promptly.

Duplicate accounts, misuse of promotional credits, session manipulation, and wallet ownership mismatches are all covered. Each case is reviewed individually before any suspension is confirmed.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoFAQ InfoPrivacy Policy AccountRegister

Terms and Conditions That Govern Your Account

How to Reach Us About These Terms

Our Approach to Account Security and Policy

Common Questions About These Terms

01 Do these terms apply the same way regardless of which wallet I use?

02 What happens if my wallet name does not match my account name?

03 Can I have more than one 808skor account?

04 How will I know if these terms have been updated?

05 How do I request a copy of the data held on my account?

06 What actions can lead to my account being suspended under these terms?

Terms & Conditions

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